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Contact us:- AU Toll Free: 1 300 362 624 | NZ Local Call: 09 888 0362 | USA CAN Toll Free: 1 888 236 2624 | UK Toll Free: 0808 1648 362 | ROW: +61 2 8999 1362AU Toll Free: 1 300 362 624 | NZ Local Call: 09 888 0362 | USA CAN Toll Free: 1 888 236 2624 | UK Toll Free: 0808 1648 362 | ROW: +61 2 8999 1362
Subscriptions | Subscriber Zone
Where's my copy? How long should I wait for my subscription?
When was the latest copy of DNA mailed to subscribers?
Print + Digital Subscriptions
How do I subscribe to DNA?
What's a Monthly Print recurring subscription?
How do I change my subscription address?
Where's my copy? How long should I wait for delivery?
Can I cancel a subscription and receive a refund?
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What is the Subscriber Zone?
Syncing iTunes with Pocketmags
How long will my order take to be delivered?
My issue is damaged, can I get another copy?
Can you track my order?
Shipping and postage charges
Is shipping and postage included in prices quoted?
Payment Error: Where do I enter my Credit Card's Expiry date and CVC at checkout?
Can I pay with PayPal?
How to I pay for orders?
Digital + Online Editions
What is a Pocketmags account?
How do I read a digital edition? What devices does Pocketmags work on?
I have made a purchase but it is not showing up in my library, how do I fix this?
I've ordered a subscription when will it start?
Why should I subscribe to DNA?
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How do I login to my Pocketmags account on the Android apps?
How do I download the app for my title?
Apple / iTunes app
My app won’t load past the splash page, how can I fix this?
How do I download last year’s/ older issues?
When I click Read the pages are black but the navigation still works?
I’ve downloaded an issue but it won’t load/ has wrong/ missing pages, what do I do?
I’ve made a purchase but the issue/ subscription hasn’t appeared in my account.
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How it works - Apple
How it works - Android
How it works - Amazon Kindle
How it works - Windows apps
How it works - Windows Phone
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Activating Digital access
How to activate Digital + Online Edition access
Page not found when logging in?
Unable to find / download Pocketmags app?
How do I contact DNA?
How do I give feedback?
I have an iTunes Digital subscription - can I access the Subscriber Zone on the DNA website?
How do I register for a free DNA membership?
I want to register on the DNA website. Is the registration completely free? What is NSFW-ish?
I can't change my password - it won't save?
I'm have an iTunes Digital subscription - can I access the Subscriber Only Zone on the DNA website?
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Model & Photographer Submissions
Website: Model & Photographer Submissions
How to be featured on the DNA website
I've submitted my photos, when will they be published?
Magazine: Model & Photographer Submissions
How do I submit a model for the magazine?
Advertising in DNA
Advertising with DNA
Where can I buy DNA in Canada?
Where can I buy DNA in the UK?