DNAsupport

Delivery 1

• Where's my copy? How long should I wait for my subscription?

Delivery 1

• How long will my order take to be delivered?

Shipping and postage charges 1

• Is shipping / postage included in prices quoted?

General 19

• What is a Pocketmags account?
• How do I read a digital edition? What devices does Pocketmags work on?
• I have made a purchase but it is not showing up in my library, how do I fix this?
• I've ordered a subscription when will it start?
• Why should I subscribe to DNA?

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Android Apps 2

• How do I login to my Pocketmags account on the Android apps?
• How do I download the app for my title?

Apple / iTunes app 8

• My app won’t load past the splash page, how can I fix this?
• How do I download last year’s/ older issues?
• When I click Read the pages are black but the navigation still works?
• I’ve downloaded an issue but it won’t load/ has wrong/ missing pages, what do I do?
• I’ve made a purchase but the issue/ subscription hasn’t appeared in my account.

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Pocketmags 6

• How it works - Apple
• How it works - Android
• How it works - Amazon Kindle
• How it works - Windows apps
• How it works - Windows Phone

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Kindle Fire 2

• Page not found when logging in?
• Unable to find / download Pocketmags app?

FAQ 0

Getting Started 0