If we have already shipped a copy to you (or prepared your copy for shipping), or you have accessed the Digital or Online Edition, you will not receive a refund for that issue.


Any unused portion of your subscription can be partially refunded to the originally used credit card. We cannot refund by any other method in which case a DNAstore credit will be issued.


The refund amount will be calculated as:-


the amount paid by you

LESS 

a $5 administration fee 

LESS 

the number of copies already sent to you at the DNAstore RRP price