General

What is a Pocketmags account?
Pocketmags provide the Digital and Online Editions of DNA. You can view the Digital Editions on the DNA (or Pocketmags) app, or you can view the Onl...
Sun, 1 Apr, 2018 at 1:19 PM
How do I read a digital edition? What devices does Pocketmags work on?
Your digital edition can be read on PC, Mac, iPad, iPhone, Android mobile or tablet, Amazon Kindle Fire, Windows 8.1 & 10 desktop and tablets and Wind...
Sun, 1 Apr, 2018 at 1:22 PM
I have made a purchase but it is not showing up in my library, how do I fix this?
If you made your purchase through a Pocketmags newsstand app or Pocketmags-powered branded app please first try to retrieve your purchases within the...
Sat, 15 Oct, 2016 at 11:14 AM
I've ordered a subscription when will it start?
Your subscription will start from the issue you select when you order. In some case you may be able to select a previous issue (back issue) to start. ...
Sun, 1 Apr, 2018 at 1:18 PM
Why should I subscribe to DNA?
Subscriptions offer great savings on the recommended retail price of DNA, guarantee your issue on the day of release and protect you from price rises which...
Sun, 1 Apr, 2018 at 1:25 PM
How do I read my magazines on my mobile or tablet device (e.g iPad, Android, Kindle Fire, Windows etc.)?
Download the DNA app, click settings then Login/Register and Login with your Pocketmags account details. Alternatively, download the Pocketmags app...
Sat, 15 Oct, 2016 at 11:20 AM
Can I read offline?
All of Pocketmags mobile and tablet apps allow offline reading. Once an issue has been downloaded you can read it with or without a connection. On PC, if...
Sat, 15 Oct, 2016 at 11:27 AM
Do I need a Pocketmags account?
No. You can access a digital subscription through the DNA app. However a Pocketmags account is required so that your purchases/ editions can be link...
Sat, 15 Oct, 2016 at 11:28 AM
Why should I subscribe/ How do subscriptions work?
Subscriptions are a great way of saving money versus the single issue price. Subscriptions are usually recurring, duration-based products, e.g. 1 month, 1...
Sat, 15 Oct, 2016 at 11:29 AM
An issue has been released and hasn't been added to my account even though I have an active subscription. Why?
Occasionally DNA releases special issues which are not included in a subscription. If however you believe that a regular issue has not been added to your ...
Sat, 15 Oct, 2016 at 11:31 AM