General

How do I download a free or sample edition?
Please checkout in the usual manner by adding the free product to your cart and then clicking checkout. Contact If you have any further queries...
Sat, 15 Oct, 2016 at 11:31 AM
What's the difference between Pocketmags and the DNA 'branded' app in Apple Newsstand/ Google Play etc?
Pocketmags allows you to keep all of your magazines in one single app rather than having individual apps for each title. Other than that, if they are powe...
Sat, 15 Oct, 2016 at 11:33 AM
I want a free trial but I am being asked to pay money. Do I have to pay first?
As with many free trials you have to enter your credit card details first and then cancel the free trial within a set period – normally 30 days. With iTun...
Sat, 15 Oct, 2016 at 11:34 AM
Do I have to buy more than once to read on multiple digital devices/ platforms?
No, it's 'buy once, read anywhere'. All you need to do is make sure you register with Pocketmags in the app or website, then use the same u...
Sat, 15 Oct, 2016 at 11:35 AM
Why are my purchases not showing up on my new/ other device?
You need to login to your DNA app or Pocketmags account on each app and device which you use. This will then sync your purchases. Contact If yo...
Sat, 15 Oct, 2016 at 11:38 AM
How long will my order(s) take to arrive?
Your purchases will be available immediately once your payment clears. Contact If you have any further queries please do not hesitate to contac...
Sat, 15 Oct, 2016 at 11:38 AM
What is the phone symbol on a Digital Version?
The phone symbol on a Digital Edition is means the issue can also be viewed in an easier format for viewing on smaller devices. So you can toggle between bo...
Sun, 1 Apr, 2018 at 1:28 PM
How do I cancel a recurring Digital subscription?
If you have a Digital subscription that you purchased from PocketMags or in-app - please follow one of the below links to instructions on how to cance...
Sun, 1 Apr, 2018 at 1:27 PM